Take a look at our frequently asked questions. If your question wasn’t listed or simply wasn’t answered to your satisfaction, give us a call at 631-255-9217 or email us at bethscleaning@gmail.com
How Shall I Pay for My House Cleaning?
You may pay by cash, Paypal, Venmo, check or credit card. Payment is due at time of service. If you do not intend to be at home at the time of your service visit you may choose to either leave cash or a check on the kitchen counter the morning of your house cleaning. If you choose to pay by credit card, we will keep your credit card information on file at the office and charge your card once each house cleaning is completed. A fee will be assessed for all returned checks.
Do I need to be home?
It’s completely up to you. Most clients are not home. We can arrange a time that best suits your busy life.
Do I need to provide supplies?
No, we bring our own Eco friendly supplies.
Is tipping required?
Absolutely not. If you feel compelled, it’s completely your choice.
Are my valuables safe with Beth’s Cleaning Service?
If you have any special valuables, heirlooms or irreplaceable items, please put them away or instruct us not to touch them. A closed door or drawer is your signal to us that you do not want our maids to clean that area. Beth’s Cleaning Service carries all the necessary insurances in the event that any damage occurs.
What Should I Do About My Security/Alarm System on House Cleaning Day?
If you have a security system, please make necessary arrangements to give your cleaner access to your home on your scheduled day. Some clients establish a guest or temporary code for Beth’s Cleaning Service.
What is your rescheduling & cancellation policy?
Please give at least 24-48 hours notice.
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